Roger de Flor 2871, Piso 4, Las Condes.
+56 (9) 88891047

LEARN HOW BCI, LEADING BANK IN CHILE, AUTOMATES CUSTOMER SERVICE WHILST REDUCING OPERATIONAL COST AND INCREASING EFFICIENCY.

BCI decided to test Xentric’s technology to automate customer service, attracted by the platform’s omnichannel technology, its flexibility, learning capacity and the potential impact on costs that the new implementation could to have.

Learn how Xentric used natural language processing and machine learning to help BCI:

  • Improve efficiency on first-contact resolution whilst reducing time 
  • Reduce operational cost by a third
  • Increase productivity achieving over 80% resolution

MORE RESOURCES

BLOG 

“Use of Machine Learning and AI on the Growth in Financial Services Industry.”

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BROCHURE

Product Overview

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PRODUCT FEATURES

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MULTI-LANGUAGE VOICE

Xentric uses machine learning and natural language processing to provide real-time, multi-language answers to clients and prospects.

OMNI-CHANNEL CHATBOTS        

Intelligent bots that can customise and optimise answers across all digital platforms.

API         INTEGRATIONS

Connect Xentric to the tools you are already using.

KPI             DASHBOARD

Actionable insights on sentient, content and meaning of every client interaction.

FINANCIAL SERVICES — USE CASES

  • “I want a bot to assist my customers with credit card deliveries.”
  • “I need to automate customer outreach for appointment reminders and confirmations.”
  • “A bot that can help opening accounts, taking payments, and handling other customer’s needs.”

CLIENTS WHO TRUST US

CORPORATE 
ON PREMISE SOLUTIONS

ONE TIME FEE $5,000 FOR SET UP
MONTHLY FEE $2,000 + YOUR PREFERRED PLAN

FREE

30 days

 

Chatbot

KPI Dashboard

Free Consultancy

$50 / mo

($689 / yr)

 

Chatbot

API Integrations

KPI Dashboard

Free Consultancy

$99 / mo

(Starting from)*

 

Chatbot

API Integrations

KPI Dashboard

Free Consultancy

+ Voice Agent

*Inbound call start $0.01
Outbound call start $0.05, SMS $0.25, call / minute $0.03

ON THE CLOUD: Looking for an on-the-cloud solution? Click here to see our plans.

READY TO GET STARTED?

Contact us to get started for free and test Xentric’s solutions

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